Supported by the Australian Government
Welcome to EATC

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Welcome to the Education Agent Training Course offered by International Education Services in partnership with AEI and DIAC.

The purpose of the course is to:

  • Provide education agents with information about the Australian education system and Australia as a study destination, education quality assurance issues and the Australian visa regulation system;
  • Keep agents abreast of changes and developments in the international education services; and
  • Encourage and support excellence in business service delivery, study and career pathways and professional development.

NOTE: The EATC will not provide its clients with information about how to set up or operate an Education Agency in Australia or overseas; individuals need to contact the relevant Authorities in their country for requirements and procedures.

The course will cover four areas:

  • Australia, the AQF and Career Trends (AQF)
  • Legislation and Regulations (REG)
  • Working Effectively in International Education (WEF)
  • Professional Standards and Ethics (ETH)

The EATC is delivered online via this website which contains readings, links to related resources, self assessment tasks (often in the form of case studies), and self-paced tutorial exercises including self-monitoring multiple choice questions.

Who can benefit from this course?

  • Practicing agents: the EATC provides up-to-date information about international education in Australia
  • New staff members at agencies;  the EATC is an excellent training tool for new counsellors
  • Individuals wishing to enter the international education industry as agents (with or without previous experience)
  • Education providers who wish to assure the quality of their recruitments and international student services.

Pre-requisites: There are no qualification or specific language requirements to the EATC (However, a minimum IELTS score of 5.0 would be advisable for English as a Second Language learners).

Agents can access and use the training material at no cost as many times as they wish. The EATC is 100% online, available 24 hours a day, 7 days a week. For access, please Register for the EATC (registration is free of charge).

Those wishing to undertake the Formal Assessment of Education Agents Training Course and become Qualified Education Agent Counsellor can do so by completing the assessment mode at a cost of AUD$400.

Agents can currently take the formal assessment test in Brisbane, Sydney, Melbourne, Adelaide, Perth, Gold Coast in Australia and several locations around the Globe: India, Pakistan, Nepal, Vietnam, Thailand, South Korea, Japan, Malaysia, Indonesia, South America, Mexico, Dubai, Taiwan and Hong Kong.

You can find further information about the EATC by reading the course information and AEI bulletins found on the 'Resources' page of this site, or reading the FAQ's. 

Education agents that have succesfully completed the formal assessment are listed as Qualified Education Agent Counsellors. To see a list of these agents, click here.

Qualified Education Agent Counsellors Database
Formal Assessment Test
PIER International Education Blog
Register for the EATC
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The ICEF Americas Workshop
07 Dec 2008 - 09 Dec 2008